Quick Answers to
Frequently Asked
Questions

CourierPe provides a comprehensive logistics platform including national and international shipping, AI-powered route optimization, real-time tracking, warehousing solutions, and reverse logistics for e-commerce businesses of all sizes.

You can easily track your package in real-time by entering your tracking number on our Ship & Track page. We provide live updates from pickup to final delivery.

Our shipping rates are highly competitive and depend on factors like package weight, dimensions, destination, and chosen service level. You can get an instant quote using our online rate calculator or contact our sales team for custom business pricing.

While rare, if a package is lost or damaged, CourierPe has a robust claims process. Please contact our customer support team immediately with your tracking details. We'll guide you through the necessary steps for investigation and compensation.

Absolutely! CourierPe offers seamless integration with popular e-commerce platforms like Shopify, WooCommerce, Magento, and more. Our API documentation is also available for custom integrations to streamline your workflow.

Our average delivery times vary based on the service selected and origin/destination. For most domestic shipments, expect delivery within 1–3 business days. International shipments may take 5–10 business days. Expedited options are also available.

No minimum volume is required. Whether you ship 1 order a day or 10,000, CourierPe is designed to scale with your business — start small, grow big.

Getting started is simple — sign up for a free account, integrate your store or upload orders manually, and start shipping. Our onboarding team is available to walk you through the entire setup at no extra charge.